Development Associate, American Battlefield Trust

Major Duties and Responsibilities

• Manage our relationship with our third-party gift-processing vendor to ensure that 1) donations are processed in a timely and efficient manner and 2) donors receive their acknowledgement letters and premium gifts quickly.
• Communicate with our donors and answer questions regarding their gifts, acknowledgement letters, or premium gifts.
• Perform regular quality control checks on gifts processed by our third-party vendor to ensure our database records are accurate and complete.
• Perform regular database updates including applying new coding, updating addresses and various donor data.
• Update donor records in a timely and accurate manner.
• Support direct response efforts through pulling lists of data from our database.
• Regularly pull reports to help the Development team track fundraising progress.
• Assist in troubleshooting database-related issues as they arise.
• Perform any other duties as assigned by the Senior Development Manager or designee.